Terms & Conditions

//Terms & Conditions
Terms & Conditions 2017-08-15T11:11:18+08:00

All shipping method are all available,

  • By SEA :           Normal shipping way, a cheaper method but takes long time .
  • By AIR :           For urgent request
  • By Express :   DHL, TNT, UPS, FedEX, EMS…etc

Our well cooperated forwarder agent are able to  offer a very competitive price base on good service especially in air express. your appointed forwarder is also available .

Umateck offer various kinds of payment terms:

  • T/T wire transfer :  For new customer, we request 30% T/T in advance, and balance against B/L copy.
  • L/C :                           Letter of credit is also available if order amount over 30,000 USD.
  • Open Credit :             If we cooperated well after a while business, we are able to offer you OA 30 days, OA 45 days, or OA 60 days. we know your clients are requesting you an open credit, we are more than pleased to coordinated with you to service your clients well to get more order.
  • PayPal, Western Union are also available for small amount such as trial order , sample order, shipping cost…etc
  • For Samples :                   If we have stocks, samples can be sent out within 1 day,   If there are no stocks, it will sent out after 3-5 days, it depends on the specification which customer request.
  • For Mass production:  Our normal production cycle is 3-4 weeks. if you have a urgent requirement , please contact us as soon as possible, we are pleased to try our best to do the priority for your order .

According your situation and requirement, we are able to do any Incoterm as your want:

  • FOB:      It is the most popular term, Umateck afford to sent goods to the port of shipment and do the export customs clearance, and clients  pay shipping charge and do the balance steps. Our nearest port is NingBo Or Shanghai.
  • CIF :      Umateck afford the shipping cost , insurance, and export customs clearance, clients just need to do import customs clearance at destination port and pick up the cargo.
  • EXW:   Umateck just make goods finished at workshop, clients afford to pick up the cargo at Umateck warehouse and do the balance steps.
  • DDU:    Umateck afford to delivery the cargo to any place which client appointed at destination ,client just need to pay the duty .
  • DDP:     Door to Door, Umateck afford all the cost from Umateck warehouse to clients’ warehouse, client need to pay nothing………etc

Umateck guarantee all our products a Lifetime Warranty.

Mistake or problems happens on business, some one are responsible and some one not. Umateck is the one who will take responsibility without any delay.

If defective products happens, we will make the replacement to you as soon as possible , if you don’t need the new one , you will be refunded.

We take care of business !

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